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At Miss Mommy, we offer a variety of shipping options to meet your needs. Please review the details below to choose the best option for your order.
1. Free Shipping
- Delivery Time: 3-5 business days
- Cost: Free
- Details: Enjoy free shipping on all orders within the United States. Orders are processed within 1-2 business days and delivered within 3-5 business days after processing. Delivery times may vary depending on your location.
2. Standard Shipping
- Delivery Time: 2-3 business days
- Cost: [$4.99]
- Details: For faster delivery, choose our Standard Shipping option. Orders are processed within 1 business day and delivered within 2-3 business days after processing. This option is available for most regions.
3. Expedited Shipping
- Delivery Time: 1-2 business days
- Cost: [$12.99]
- Details: Need your order quickly? Select Expedited Shipping for priority processing and delivery. Orders are processed within 1 business day and delivered within 1-2 business days after processing. This option is ideal for time-sensitive purchases.
Additional Information:
- Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays). Processing time begins once payment is confirmed.
- Delivery Areas: Shipping options and delivery times may vary depending on your location. Some remote or international areas may experience longer delivery times.
- Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package’s progress.
- International Shipping: For international orders, additional customs duties, taxes, or fees may apply and are the responsibility of the customer. Delivery times vary by destination.
Contact Us
If you have any questions about our shipping options or need assistance with your order, please contact our customer service team at:
- Email: missmommyus@gmail.com
- Phone: 682-395-1662
- Hours: Mon-Fri 9:00AM To 7:00Pm
- – Saturday 11Am – 7Pm
- Sunday 11Am- 6Pm
Thank you for choosing Miss Mommy! We appreciate your business and strive to provide a seamless shopping experience.
Product Return Policy
1. Return Eligibility
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 14 days (two weeks) from the date of delivery for a refund or exchange, provided the following conditions are met:
- The product must be in its original condition, unused, unwashed, and with all tags and packaging intact.
- Proof of purchase (e.g., order number, receipt, or invoice) must be provided.
- Certain items, such as perishable goods, personalized/custom-made products, or items marked as “final sale,” are not eligible for return unless defective or damaged.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at [insert email/phone number] or log in to your account on our website to request a return authorization.
- Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to proceed.
- Pack the product securely in its original packaging, include all accessories and documentation, and attach the RMA number to the package.
- Ship the product to the address provided by our customer service team. We recommend using a trackable shipping method, as you are responsible for the product until it reaches us.
3. Refund Process
- Refunds will be processed within 5-7 business days after we receive and inspect the returned product.
- Refunds will be issued to the original payment method used for the purchase. Please allow additional time for the refund to appear in your account, depending on your bank or payment provider.
- Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).
4. Exchanges
If you would like to exchange an item, please indicate this when initiating your return. Exchanges are subject to product availability. If the requested item is not available, we will issue a refund instead.
5. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you. Photos of the damaged or defective item may be required for verification.
6. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- For international returns, any customs duties, taxes, or fees incurred are the responsibility of the customer.
7. Exceptions
This return policy does not apply to:
- Products purchased from third-party sellers or retailers.
- Items that have been used, altered, or damaged after delivery.
- Products without proof of purchase.
8. Contact Us
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at:
- Email: missmommyus@gmail.com
- Phone: 682-395-1662
- Hours: Mon-Fri 9:00AM To 7:00Pm
- – Saturday 11Am – 7Pm
- – Sunday 11Am- 6Pm
We reserve the right to modify or update this return policy at any time. Please check our website for the most current version.
Thank you for shopping with Miss Mommy!
